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devit45648
Apr 12, 2022
In Medical Forum
The field of CRM commercial products has been developed for many years, from theoretical system to software architecture to functional design, all aspects are worthy of reference. This article will briefly introduce the CRM business software system and product form at home and abroad, with the intention of attracting others and giving readers a general understanding of it. If you are interested, you can conduct in-depth research on a certain segment. content Product line layout in the global CRM field A brief analysis of commercial products in the direction of SFA A brief analysis of commercial products in the direction of Marketing CRM A brief analysis of commercial products in the direction of Service Automation Epilogue 1. Product line layout in the global CRM field CRM commercialization software is a very mature industry. Both traditional ERP manufacturers and shopping website sms marketing service platforms have invested a lot of R&D resources in the CRM sector. In addition, there are more professional CRM manufacturers, focusing on the platform-based and systematic construction of CRM, and providing a complete set of CRM solutions. The well-known IT consulting company Gartner analyzes and evaluates global CRM software vendors every year. The following figure shows the latest evaluation results in April 2018: In the matrix diagram, the horizontal axis, Completeness Of Vision, represents the manufacturer's understanding and
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